Business Representative / Sales Representative

Job responsibilities:

Responsible for business negotiation and maintain customer relationship.

Job requirements:

1, excellent telephone communication skills, keen to capture the information, men and women are not limited, high school or above;

2, more than one year sales or customer service experience;

3, good language expression ability, interpersonal communication ability and service consciousness;

4, strong goal pursuit, strong learning and successful desire;

5, interested in sales, can withstand the pressure, willing to accept the challenge, and have the confidence to complete the company's sales task;

6, independently complete the company's product sales tasks, and maintain good cooperation between the company and customers.

Customer service representative

Job responsibilities:

1 accurate knowledge of business knowledge, introduction of products and services, the timely and accurate answer to the customer's questions, take the initiative to recommend related products and services to customers;

2 responsible for the project documentary, record, pay a return visit, add the website news, website background management and other work, coordinate the project, follow up the progress of the project;

3 responsible for collecting and sorting out customer feedback, tracking the progress of the problem, and timely reply to customers;

4 responsible for the analysis of customer issues and comments, with other departments to adjust strategies, improve and improve the quality of web services;

5 to follow up new customers, old customers visit, and products before the expiration of the customer tracking service, notify the customer on time to renew, two cooperation relationship;

6 after signing do tracking, customer service and other value-added services guide.

Job requirements:

1 college degree or above, experience in customer service or related sales background is preferred;

2 skilled use of Office office software, website construction business has a certain understanding and foundation;

3 standard Mandarin, articulate, good communication skills and telephone service consciousness;

4 work in a systematic way, the work of a serious and meticulous, quick thinking, with the spirit of teamwork;

5 able to withstand a certain pressure, to have a strong sense of responsibility, has the ability to handle affairs independently and effective use of time, patience and proper handling of customer problems, maintain good customer relations.